BufferZone strives to process all orders within 24hrs of the time of purchase, within our regular business hours, excluding holidays, 8:30am-5pm Monday through Friday. However, order processing can take as long as 3 business days for a variety of circumstances, including invalid addresses, payment issues, inclement weather, etc. You can cut down on the amount of order processing time by providing as complete information as possible during checkout.
Any Shipping time provided by BufferZone or its customer service staff only refers to the amount of time provided by shipping carriers to determine the time from our warehouse to your address. This time does not include the time it takes our warehouse to process your order. Shipping time starts once your order has completed processing and is received by a shipping carrier.
Unlike many other web sites that have special requirements, BufferZone offers FREE shipping on all orders within the continental United States and APO/FPO/DPO addresses. There is no minimum order required.
We understand the importance of receiving your orders fast, therefore we make every effort to ship your orders out as quickly as possible by reliable carriers. This generally is USPS mail or Fedex SmartPost®, which usually allows 2-7 business day transit times, and guarantees delivery to US continental addresses by utilizing USPS for final delivery.
While free shipping is available, you may need to receive your items faster. Expedited shipping options are available. BufferZone provides expedited shipping service via Fedex, and USPS at an additional cost. The shipping rates provided to you are determined by your shipping address zip code, order total weight and selected shipping carrier/ method. Expedited shipping allows delivery within 2-5 business days. Expedited shipping charges are non-refundable.
2-Day Guarranteed Delivery
Need the order the second day? No problem; BufferZone does provide 2 Day shipping at an additional cost via Fedex and USPS. By choosing 2 Day shipping, you are guaranteed your merchandise in hand, within 2 business days of the date of purchase. The order must be received by noon E.S.T. The Shipping rates provided for 2 Day shipping are direct from the carrier, and are determined based upon your address zip code, as well as the weight of your package. 2-Day shipping charges are non-refundable.
We love our heroes serving the country abroad. BufferZone ships to all APO, FPO, and DPO addresses. All orders to these addresses are eligible for free economic shipping. Orders sent to APO/FPO/DPO addresses are sent using USPS Priority Mail. BufferZone asks that orders to these addresses allow some additional time for delivery, usually within 8-16 business days.
HI, AK and US Protectorates
BufferZone ships to Hawaii, Alaska, and US Protectorates, such as Puerto Rico, the Marshall Islands, Federal States of Micronesia, Palau, American Samoa, Guam, the Northern Mariana Islands and the U.S. Virgin Islands. Items shipped to these addresses are not eligible for free shipping. All packages to those addresses will be sent via USPS Priority Mail. BufferZone asks that orders to these addresses allow some additional time for delivery. Shipping charges to those addresses are non-refundable.
International Shipping – Will need to work on, no good examples.
BufferZone will ship to any address worldwide - International orders are subject to additional fees, tariffs, and taxes. Buyers are responsible for these costs. Shipping is handled soley by USPS. International orders are not eligible for return or exchange.